I’m Rachel Kern

I’m an impact-driven and detail-oriented product designer with over 15 years of experience designing intuitive solutions for B2B enterprise software.

I have worked across many industries, including healthcare, security, and energy management, and I have designed for both desktop and native mobile apps.

I’ve been a leader in Boston’s UX community - I spent several years as Chair or Vice-chair of BostonCHI, and organized many networking and educational events that allowed UX professionals to meet and learn from one another.

I’m an alum of Northwestern University and the MIT Media Lab, and I’m based in the Boston area.

  • 15+ years of UX experience

    Discovery, wireframes, prototypes, user flows, design systems, information architecture, user analytics, usability, copywriting, accessibility

  • Expertise across multiple industries

    Healthcare, security, energy management, native mobile apps, and more

  • UX community builder

    8 years in leadership roles at BostonCHI, organizing monthly networking events for the Boston area UX community

Recent wins

Facial biometrics for e-prescribing controlled substances

I led the design of facial biometrics as a secure authentication method, a first-of-its-kind solution allowing clinicians to enroll and scan their faces in order to securely e-prescribe controlled substances to patients via mobile devices. This feature was developed in partnership with Epic, the largest electronic health records vendor in the country.

It was initially released for iOS in October 2023. Support for Android was announced in July 2025.